MSc in Mathematical Sciences and MMath in Mathematics Handbook (2025-26)

10. Student Support and Academic Policies

10.2. Complaints and Academic Appeals Within the Departments

The University, the Mathematical, Physical and Life Sciences Division, and the Mathematical Sciences departments all hope that provision made for students at all stages of their course of study will result in no need for complaints (about that provision) or appeals (against the outcomes of any form of assessment).

Where such a need arises, an informal discussion with the person immediately responsible for the issue that you wish to complain about, and who may not be one of the individuals identified below, is often the simplest way to achieve a satisfactory resolution.

Many sources of advice are available from colleges, faculties/departments and bodies like the Counselling Service or the Oxford SU Student Advice Service, which have extensive experience in advising students. You may wish to take advice from one of those sources before pursuing your complaint.

General areas of concern about provision affecting students as a whole should be raised through Joint Consultative Committees or via student representation on the faculty/department’s committees.